Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully subject at all times to the principles and rights contained in Regulation (EU) 2016/679 of 27 April, General Data Protection (RGPD) and other applicable regulations.

In compliance with the provisions of Article 13 of the GDPR we inform you of the following:

Responsible

  • Name: Phenomenon Genetics
  • Company Name: Phenomenon Genetics S.L.
  • Nif/Cif: B72461619
  • Registered Address: Paseo Sardinero, 61 ESC - 2A BJ Derecha 03190 Pilar Horadada - Alicante (Spain)
  • E-mail address: info@phenomenongenetics.com

What do we do with your data?

- Section "ORDER AS A GUEST" "LOG IN".

The main purpose of such processing is the management of registered users on our website, as well as sending advertising related to products and services marketed by Phenomenon Genetics to send advertising, discounts and promotions of products and services of other entities.

Phenomenon Genetics assures the confidentiality of the data provided and guarantees that, under no circumstances, it will be transferred for any other use without the prior and express consent of our users. We will only ask you for the data necessary to provide the required service and will only be used for this purpose.

- Section "Checkout".

The main purpose of this treatment is to maintain the contractual relationship with our customers, facilitate the processing of orders, statistical studies, as well as sending advertising relating to products and services marketed by Phenomenon Genetics for sending advertising, discounts and promotions of products and services of other entities.

- Newsletter and Express Offers" and "Express Offers" section.

The e-mail address provided will be processed by Phenomenon Genetics for the purpose of sending the newsletter. This Newsletter is exclusively informative.

- Marketing Actions.

Phenomenon Genetics may use this data to inform about future promotions, offers and other commercial actions in cases where you are already a customer or if you are not, when you have given us your consent in the corresponding section.

- Section "Contact Form".

We will collect data in order to manage the contact with the customer in order to be able to attend your request.

Legal basis for processing

For registration, purchase and warranty management we will base the processing of data on the execution of the purchase contract or within the framework of the pre-contractual relationship.

For the sending of commercial information we will base the processing on your consent, although if you are already a customer we may send you information about similar products, always providing you with a simple and free means to unsubscribe.

The consent given here by the Holder for communication of data to third parties is revocable at any time, without retroactive effect.

Recipients

On the occasion of the purchase your data may be communicated to the following recipients:

Bank entities for the payment of purchases by card.

To the Office of consumers and users in case of any complaint.

To manufacturers, technical services and/or wholesalers in the case of warranties or repairs. To those transport companies that may be in charge of sending the corresponding orders to customers. These recipients may be located within the Spanish territory or outside it, depending on the product and / or service purchased.

In the legally established cases, as is the case of the Security Forces and Corps.

To the public administrations to which we have to provide information in order to comply with our legal obligations.

For sending newsletters or newsletters we may use the Mailchimp tool belonging to the U.S. company The Rocket Science Group, LLC. Therefore, we would be dealing with an international transfer of your data to provide only this service. You can find information about this company and its privacy policy here. In addition, this company is adhered to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.

The use of Mailchimp is not a transfer of data, but the data will only be used by this platform solely and exclusively to send newsletters and always with your consent.

Phenomenon Genetics assures the confidentiality of the data provided and guarantees that, in no case, they will be transferred for any other use without prior and express consent of our customers. We will only ask you for the data necessary to provide the required service and will only be used for this purpose.

Rights of the interested parties

The interested party has the following rights:

He/she may request information about the stored personal data concerning him/her (access).

You may request that inaccuracies in your personal data be corrected (rectification).

You may request the deletion or limitation of the processing of your personal data and (deletion and limitation).

You may also request that your personal data be made available to you in a structured, standard, machine-readable format.

To do this you must write to us, enclosing a copy of your ID card or document that identifies you, to the address  (Spain) also through our form or email info@phenomenongenetics.com

The data subject also has the right to lodge a complaint with the data protection authorities (Spanish Data Protection Agency). However, we invite you to contact us to solve any question related to the data.

Data quality

Users must guarantee the truthfulness, accuracy, authenticity and validity of the personal data collected.

Protection of minors

We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of minors, making every effort to ensure that they have authorized the collection and use of personal data of minors.

Social Networking

Through our website you can access the social networks Facebook, Twitter, Youtube, Instagram or Pinterest open access to all users. These are websites where the user can register and follow us for free. In these social networks users can learn about our activities, opinions, access to photos and videos. Users of these social networks should be aware that this site is independent of the website https://phenomenongenetics.com/ and is open, i.e. it is visible to all its users, and the privacy policies to be applied to these contents are those set by Facebook, Twitter, Youtube, Instagram or Pinterest. Phenomenon Genetics is not the owner of the social networks.

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